The State Employees’ Insurance Board (SEIB) is closely monitoring developments in the Novel Coronavirus (COVID-19) pandemic.
The SEIB is committed to provide our members with uninterrupted access to the SEIB and their health benefits.
The health and safety of our members are of paramount importance.
Please visit covid19.alabama.gov
to find more information about COVID-19 and available related services. You may also call 1-800-270-7268 or
email covid19info . Telephone calls are answered by Alabama Department of Public Health
staff from 7 a.m. to 9 p.m. daily. Interpreters are available.
If you believe you have been exposed to the COVID-19 or have symptoms such as fever, cough or difficulty breathing, please follow guidance
given by state and local health authorities. To assist our members, there will be no copayment for COVID-19 testing.
Symptoms & Prevention Tips
The Centers for Disease Control (CDC) has released information to help prevent the spread of COVID-19 and determine if you are symptomatic.
Please refer to the CDC website
frequently to read the most current information on symptoms and prevention tips as the COVID-19 situation continues to evolve.
We have made some adjustments to assist our members during the pandemic.
There is no copayment for COVID-19 testing or treatment, and our members are eligible for a one-time early refill with a valid prescription.
New state employees enrolling in State Employees’ Health Insurance Plan (SEHIP) will have 90 days to qualify for the wellness discount.
The deadline to submit paperwork for the Federal Poverty Level discount has been extended to July 31st.
The IRS has recently approved some over the counter medications for purchase with flexible spending accounts – here is the
list of eligible expenses .
Dependent Care members are able to make changes to your account as a result of daycare closures, please contact the SEIB Enrollments division for guidance.
We highly encourage all members create an account on mySEIB
and opt-in to receive emails from the SEIB to stay informed of the latest news about the Plan and Plan benefits.
Important information from our vendor partners are provided below. Please note the telehealth options available to you for non-emergent healthcare needs.
BCBS of Alabama has information available for the members of the SEIB. Please visit the BCBS
website to review this information.
SEIB’s prescription benefit manager, OptumRx, is closely monitoring the current COVID-19 pandemic.
To view your OptumRx profile, you may visit
OptumRx , create a personal account and view your prescription information.
Teladoc is an excellent and free resource for our members. Members can utilize it as a triage for non-emergency health concerns
and the physicians are trained to ask specific questions regarding COVID-19. If necessary, Teladoc physicians will encourage the
members to seek COVID-19 testing at a site closest to the member's location. The current demand for Teladoc has increased significantly
due to this pandemic, which means wait times to receive a call from a physician have also increased. As a reminder, Teladoc
is available for members without a copay. To create an account with Teladoc, visit
For information directly from Teladoc, please click
UHC is expanding your access to care, support and resources to help you navigate through this unprecedented time. UHC is committed
to helping protect your health by enabling you to get access to the right care including from the comfort of your home.
To read more information, please click
Telehealth gives you access to health care providers from the comfort of your home through digital audio-visual technologies, such as FaceTime,
Skype, Zoom or dedicated telehealth applications. UHC has expanded access to telehealth to help you stay in your home and reduce
exposure to the virus. To view your health plan, benefits and more, sign in to your UHC account
The SEIB is continuing to provide the essential functions of our agency during the pandemic; however, we are not currently seeing visitors in the office.
As always, we are available by phone, email or fax. Please note that the mail is running slower than usual due to the pandemic.
If you have any questions, please do not hesitate to contact the SEIB by clicking